Last updated: 2026-02-17
We are committed to preventing money laundering, terrorist financing, and other financial crimes. This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines our procedures for customer due diligence, transaction monitoring, and regulatory compliance. By using our Platform, you agree to comply with this policy and cooperate with our compliance requirements.
We operate in accordance with international AML/CFT standards including the Financial Action Task Force (FATF) recommendations, the Bank Secrecy Act (BSA), the USA PATRIOT Act (where applicable), the EU Anti-Money Laundering Directives, and applicable local regulations in the jurisdictions where we operate. We maintain robust compliance programs designed to detect and prevent illicit activity.
We require all users to complete identity verification before accessing full Platform functionality. Our CIP includes:
We use third-party verification providers to assist with identity verification. By submitting documents, you consent to such verification and to our retention of verification records as required by law.
Verification levels determine your transaction limits. Unverified accounts have restricted functionality. Completing KYC unlocks higher deposit, withdrawal, and trading limits. We may offer multiple tiers (e.g., Basic, Intermediate, Advanced) with increasing limits and documentation requirements. Limits are subject to change based on risk assessment and regulatory requirements.
We continuously monitor account activity and transactions for suspicious patterns. Our monitoring includes: unusual transaction volumes or frequencies; transactions with high-risk jurisdictions; structuring (breaking transactions to avoid reporting thresholds); rapid movement of funds; and other red flags. Unusual activity may trigger manual review, additional verification requests, or account restriction. We do not inform users when a suspicious activity report (SAR) is filed with authorities.
We do not provide services to users located in or resident of jurisdictions designated as high-risk by FATF, or countries subject to comprehensive sanctions (e.g., North Korea, Iran, Syria, Cuba, Crimea, and others as updated). We screen users and transactions against sanctions lists including OFAC, UN, EU, and other applicable lists. Providing false location or residency information is a violation of our Terms and may result in account closure and reporting to authorities.
Users must not use the Platform for: money laundering; terrorist financing; fraud; tax evasion; sanctions evasion; or any other illegal activity. We reserve the right to refuse service, freeze assets, and report to authorities when we suspect illicit activity. Cooperation with our compliance team is mandatory; failure to provide requested information may result in account suspension.
We retain KYC documents, transaction records, and compliance-related communications for at least 5 years (or longer where required by local regulation) after the relationship ends. Records are stored securely and may be disclosed to regulators, law enforcement, or courts upon lawful request. We do not inform users of such disclosures where prohibited by law.
We are required to report suspicious activity to financial intelligence units (FIUs) and other competent authorities. We will not inform you if we have made such a report, as doing so could constitute "tipping off" and is prohibited. We may also be required to report certain transactions above threshold amounts. We cooperate fully with lawful requests from authorities.
By using our Platform, you agree to: provide accurate and complete information; promptly respond to verification and compliance requests; not use the Platform for any illicit purpose; and notify us of any changes to your information. Failure to cooperate may result in account restriction, suspension, or termination. Providing false information is a serious violation and may be reported to authorities.
We may update this AML/KYC Policy to reflect changes in regulation, our risk assessment, or best practices. Material changes will be communicated through the Platform. Your continued use constitutes acceptance. We recommend reviewing this policy periodically.
For AML/KYC inquiries or to submit additional documentation, please contact our compliance team through the Platform. For general support, use our standard support channels.